Critter Control came right out when I discovered animals (dead!) in my wall. They explained how critters get in & how to resolve it. Will use them for any future problems. Highly recommend
Critter Control set out traps and the armadillo that had been damaging my landscaping was caught that night. I was quite happy about that!
Wayne and Mary not only caught the animals ransacking my landscaping, but also gave me good advice on what to do in the future. I am extremely pleased with Critter Control.
Mary was sooo helpful. She helped calm us down a lot with all her information and patient kindness
Mary alwsys does a great job! She knows what she is doing and is very proessional. All the technicians I have dealt with at Critter Control are the same. Excellent!
Mary is the best! She is thorough with her work and persistent to get rid of the critters (crazy ants in our case).
Appreciated prompt response from Mary to come out to check and remove the snake in our garage. She was very professional and reassuring.
Had my one year check today, and I was delighted to hear that all was in good order in the attic as I never go up there. The gentleman that you sent as your representative was very efficient and polite and helpful in every way.Critter Control was expensive but well worth it! to assure that my house was not only free of rodents, but also your installation has produced a healthier environment for myself and my cats.Thank you Kathy Smith
thank you for your service - our false alarms have come to a stop due to eliminating resident rodent population - was recommended from my relatively new wife and you do good work and are very professional and timely. Will recommend to others.Sincerely,William D. Guarniere
Mary was so wonderful to come out and do the serpent spray on a very late notice. We found 2 snakes in our backyard, and I was having a kids party the next day. She came on a Friday at 3:00 pm . We really appreciate her dedication and service!!
Thank you for taking care of removing the critter issue in my house expeditiously…Less than 2 hours from first call to solving issue, great service!
Ms. Gibbins was very knowledgable and professional. She took the time to explain what she was doing and exactly what I was supposed to do and not do after she left. Overall a very professional experience and would definitely use Critter Control again.
Great to know the company stands by their word so well. I have not had any issues. Glad I chose Critter Control when I had a problem with critters in the attic.
I have never encountered a raccoon problem before so I was glad to turn it over to someone who knew what to do. Critter Control was prompt, professional and through. They came and it left. Thanks for a job well done.
Manual removed all the traps and Angel repaired the whole in the wall from the rat removal from the previous week. Very please with all their efforts. Thanks
Manual located and removed a dead rat from an inside wall. This solved a problem that had existed since I first called Critter Control. Very pleased with his efforts and success with resolving this issue. Great job.
Very pleased with Oscar's efforts to find my on going rat smell issue. He removed old insulation that remained from the whole attic insulation removal effort which helped. He also took out a/c vent looking for problems. He did not resolve the overall issue but made progress.
I know this is a very old review but I was very appreciative of the care and help in the removal of the mother raccoon and her 4 babies Good job!
I seem to have answered the phone awkwardly again. Thinking it is a telemarketer, I shout into the phone for them to leave us alone. Fortunately Mary is gracious about it. Thank you, Miss Mary! Her first treatment for us, inside and out, took away all the inside critters, and there are none left to get rid of. Now she treats the outside ants, and others, and hopefully they will soon be gone. Mary does a good job every time!
Very professional and completely assured me that I had no pest problems. My home has no evidence of pest in walls or attic.
The whole process with Critter Control has been top notch! They have a great staff of technicians and are very thorough and knowledgable. I highly recommend their services. Manual is especially good to work with . . . appreciate him keeping the last evidence of our eradicated problem out of my view!
Courtesy,professional, efficient, knowledgeable and helpful best describe Mark's assessment. He was able to make some recommendations that I plan to follow-up on at a more convent date.
Critter Control of Houston handled my job very professionally and quickly. What a difference from the last company I tried to use for the same issue.
We loved your service & will be looking forward to continuing our journey with your firm ss soon as our new home is complete!😎😍
I wish that I had known Critter Control earlier.I gave my squirrel problem to two different individuals I found on the internet. The first seemed to fix the problem for two years. The second did next to nothing but talk and did nothing to honor his one year warranty.Both charged a lot of money. As a result we experienced more squirrel damage then necessary.Critter Control documented an extermination and prevention plan so large in scope I wondered how they could get it done in one day.They accomplished this by sending out a large team of hard working, competent, polite professionals. They followed up, listened and worked with me until we were both satisfied the job was completed to my satisfaction.I have confidence in their annual follow up and five year warranty and am delighted to know I can call at any time and get the attention that I expect.
Great Job Critter Control. Two years ago I had a problematic infestation and I knew from their outstanding reputation to immediately call Critter Control. They were quick to respond and rectified the problems and now after my 2nd annual inspection my property is still rodent free and sealed. You restore that security and truly make "Home Sweet Home" again.
Staff was friendly and efficient and did the job quickly. We were very happy with how everything went.
Mary Gibbons is a life saver! My house was being terrorized by a baby garden snake. She coaxed it into a plastic cup by charming it with her voice. She spoke. He followed orders. Snake gone. Without her I probably would've died (....or hurt myself pretty bad trying to flee...or just cried really hard during my state of fear....I digress). Critter Control is now on speed dial.
Mary is an awesome professional. Ten Star Rating!!! Again, another great job! Thanks, Dellann Strom
Critter control has a sustainable process that gets the customer positive results. All employees that worked at my house were well informed about their role in the work process. They were very professional and have excellent housekeeping mindset.
Excellent, clean, efficient and the 5th star will be earned as time goes by through the life of the warranty.
Mary was very patient and did a superb job, more than what was required: not only did she remove the active and old wasp nests around our front door and back yard, but she also cleared away all the other debris and various other bugs' nests that had collected in the area. She was very thorough and checked every possible crevice and space to make sure nothing had been left behind. Thank you, Mary, such a great job!
Mary is awesome and was extremely courteous and helpful. I was thoroughly impressed by her commitment to her profession. Will definitely recommend to others.
Mary was friendly and efficient and did a very good doing the pest control on our property. Thank you!
Mary was excellent and she answered all my questions very well and did her best to try and find the snake that was at our house. She was super helpful and I would recommend her to anyone!
Service was good in that it got rid of the rats at least for now. Personnel, especially Manuel, was very helpful and efficient. Although the original service took three days instead of one as predicted originally, to complete, personnel for the most part were hard working and polite. The yard damage was acknowledged and credited and is now corrected.Thank you for your good work. It was no less than I I expected for the price I paid.John M. McGinty
Mary was concerned, and thorough, and listened carefully to my concerns. Will be happy to have her back any time.
Great job crew was great showed up on time And also called ahead to let us know they were on There way. Very professional job done I would Definitely recommend to family and friends.
Mary is outstanding - contacts me beforehand, arrives when expected, efficient yet attentive to details of her job, and pleasantly professional.
Manuel came in reviewed the troubled spots and walked me through all my concerns. He was very assuring and took extra steps to make sure we don't get unwanted visitors.
Manuel patched up a few spots and put out some traps. Up to this point nothing has been caught. Great job!
Terry and Manual were professional and did en excellent check of the attics and the outside of the house.We are pleased with Critter Control Service and would recommend them in a heartbeat!Thank you !
I wasn't there to see the work, but I checked it when I got home, looks great! Thank you so much and the technician was very cordial on the phone. Thank you
Once again Critter Control with its amazing employees has done a wonderful job and solved our problem! Thank you!!
Excellent Service from initial assessment to FINISH. Ben, was "extremely" Professional and Customer Service driven. He was patient and answered all my questions until I was completely satisfied.
I have been a business owner for over 30 years Great service Awesome work force Great job Thanks guys
Critter Control was able to address our pest problems promptly, effectively and professionally. They always called prior to arriving at our home and did a thorough job each time. They checked back with us to make sure we were satisfied with their work and they took the time to answer any questions we asked.
Thank you for a professional install. Your installers are very informative about the work being preformed, protecting customer property and being on time as scheduled.Ron Campbell
Terry is pleasant, considerate and business oriented. He has a good memory, and keeps detailed records, and is always considerate of my allergies, asthma and health issues. Thanks, Terry!Lynda Condon 7307 Timberlake Dr. Sugar Land, TX 77479
The two man crew came, completed inspection, advised concerning items to be done as follow-up to the contractor that replaced the house's siding, forwarded work order and departed. Crew allowed that with the completion of the work order the contract guarantees would be in full force. Inspection found no other deficiencies that needed correcting. All interface with the crew was professional and satisfactory to this client.
There was a bit of a problem in scheduling this task, but once that was resolved, the response from Critter Control was superb.The agent who responded was very reassuring that no problem was found, no action was needed, and there was no charge as we are still in the one-year coverage period.
Thank you for the follow up on my house.I am so pleased with the job done and report that every thing is still in good condition
I am extremely pleased with the service I was provided. The technician was courteous and professional. The task was completed quickly and properly. I will be recommending you to all my friends and family.Thank you.
Terry Harvey was our repair person from Critter Control today - he has been to our house before and he is always polite and explains things well and checks thoroughly. Terry is an outstanding representative of your company.Jan Simmons
Both workers were extremely professional, communicative and efficient. The work was done in a timely fashion and the cleaning up was thorough. B A Anderson
Completely satisfied from 1st call to assess my problem (Craig,, Mon 5/16/16), Actual remedial application (Unknown supr name,,Tue 5/17/16), and follow up visit (Christopher,,Thur 5/19/16). ALL employees knew their jobs, were courteous and noticeably well trained. Thanks to the entire crew. My recommendation to any/all prospects is a "given" !
Manuel and Terry did an excellent job of treating our house, clearing our attic, and following up on our initial service. They are wonderfully professional. I am particularly happy with how well they explain what they are doing and how carefully they listen to questions that we have.This has been true of Critter Control from the beginning.
The person who came to take out the nest explained everything very well and made sure no nesting is possible in the future.
I am very happy that I chose Critter Control. The afternoon I called and spoke with Kimberly, she had Mark out to check my concerns of noises in the attic. He was very thorough in checking out the problem and taking pictures. He patiently explained what had to be done and provided a brochure to help me better understand. The next morning before 8 am, Lupe and his crew were here and immediately began their work, keeping me informed of everything going on the entire day. They worked non-stop for almost thirteen hours until the job was done, and they left everything cleaned up. They were so thorough and detailed. Calling the office and speaking with Kimberly, Aisha, and Monique, I had my questions answered and they were quick to send someone out to collect traps. Preston, Craig, and Terry came out each day and were so reassuring. Ivan came out to repair a door that was damaged after traps were set, and he was very helpful. Everyone at Critter Control seemed to truly care about animals as much as I do. I cannot speak highly enough of everyone at Critter Control. They are true to their word, and they continue to check with me. They are very competent and professional, and I will recommend this company to everyone.
We can always depend on Critter Control to do the job right! ! Manual is always on time, does an excellent job to fix problems, not to mention his professionalism.
Got ready to repaint the ceiling over our media room, where I first spotted the urine stain that prompted us to have the entire house made rat free and I saw what I thought were new stains. The inspector photographed the attic from the inside and showed me that the stains were from leaks in my roof which I will have repaired. Only a few minutes to show that Critter Control's original fixes were still working.
Preston and his crew did a terrific job disinfecting and sealing our house. Courteous, professional, thorough, cheerful. We are so glad we went ahead with this service.
The person that came out to remove the animal and to set traps was excellent in customer service and seemed to be very dedicated to the job. He represented the company excellently. I felt the charge for the service was a bit much especially $389.00 to remove a dead animal. I was quoted $299.00 not $389.00. If I rated only the customer service I would rate this company a five star, but the cost a three star.
Critter Control customer service and technicians provided courteous and excellent service in the trapping and removal of several critters from areas around my home located in Pearland, TX. If the need arises in the future, I would definely use them again.
Terry always does a great job for us. I really appreciate you getting him out here the very same day I called. That was fabulous. Thank you, Ellen Berry
Arrived as promised, assessed the situation, quickly remedied the problem, cleaned up and was courteous.
The technician was very helpful and polite throughout the entire job. Showed up during the scheduled window one day after the flooding that hit Houston. When we had a small issue they came back the next day to get it fixed for no additional chargeWould definitely recommend Critter Control to anyone who has a nuisance that they need taken care of!
Terry was very professional and hopefully found the issue. Thanks again for coming out so soon. Appreciate it!
We are extremely happy with the work done by critter control. The employees are very courteous and knowledgeable. I especially like the phone call to let us know the status of their arrival time. I would not hesitate to recommend the company. Thank you
I was very pleased with the entire process. I was not happy that I had a raccoon in my attic, but I was reassured that they would take care of everything. I was extremely pleased by everyone I encountered. They were kind, polite, and professional. I would recommend Critter Contol to anyone needing removal of unwanted wildlife.
Everyone was so kind and professional. They worked well as a team and answered all my questions and concerns!!!
Very, very nice to my niece. I was out of the country on the next inspection, but they came by as scheduled to evaluate the condition of my attic.... They kindly reassured her that there was no evidence of any animal in the attic. He offered to answer any questions, if I want to call.
Very professional and complete. The inspector even adjusted the springs on my attic door so that it would close completely. Very kind thing to do!!!!
Terry came out to my house to replace the three soffit vents with the correct size. His work order was not written up correctly, and he had to schedule another visit to return with the right parts. He called and discussed this with me in detail. He was very apologetic, and said they would come back out and get it right.
Manuel came to my home to follow-up on the dead critter that was still in my structure somewhere. Again, a complete search was made, but the remains could not be found. As a entire month had elapsed since my main service had been completed, it was thought that whatever critter may be left in my structure had been consumed by decomposition. There was no smell due to the bags of odor absorber that had been left with me. He scheduled a follow-up appointment with me for approx. ten days time.
Terry came to my home for an emergency dead critter location and removal. After running a fiber optic camera through numerous soffit vents on the outside, and into every bay between wall studs on the inside, we could not find the critter. He gave it a valiant try, but was not successful. He left me with several odor absorbing bags, and a spray deodorizer which helped a lot. He did not want to give up.
Ben and his crew did a great job in one long day in the field. I was pleased with the service and impressed with the time and attention they invested in my home.
Nathan came to the house for the first post service follow-up. We determined that I still had a dead critter somewhere in my structure. He ordered an emergency extraction for ASAP. Good service !!
Manuel came back to my home as scheduled for the final follow-up visit. No smell remained of the last missing critter. He recommended that I keep the odor absorbing bags up for the rest of there usable life of approx. two months just to be safe. Should there be any problems, he told me to call the office and they would come back out as needed. He completed one last perimeter check, and ordered replacements for the three soffit vents that were removed during the critter search and replaced with the wrong size temporary ones.
Terry came back out to my home and installed the three correct soffit vents and spray painted them to an approx. match to my house trim color. Again, Terry called to update me every step of the way, as I did not need to be home for this final work to complete the job. I confirmed this work the next day when I was home on Good Friday. He delivered as promised.
Thorough property examination...found only a few spots of concern, but those are always the starting points for critter intrusions later on. We are happy clients!
Fast, thorough and courteous -- these describe your technician who made the annual checkup on our house.
Superior performance by all personnel. Great job completed in one day. Follow- up inspections thorough. Final visit scheduled 3/3/16. We appear to be critter free!
The service we received was beyond my expectations. I have never received the service and expertise that this company provided. I highly recommend them if you have the unfortunate issues I had.
Manuel was prompt, courteous and solved our problem quickly. He has a wealth of information about wildlife control and answered all of our questions. He is a great representative of the company and we appreciated his inspection.
Very professional company from start of job to end of job. Appointment times were early or at beginning of window. Any little thing I noticed was addressed. I am completely satisfied that the job was done correctly.
I have been more than satisfied with the job at my house. ALL the staff..folks on the phone, techs that have been at the house were all professional, courteous, knowledgeable, and responsive. The house sealing was well worth the money. Apparently my neighborhood is inundated with rats, I have referred several of my neighbors to use your services. Having rats in you house is not a pleasant experience CC has made it easier to accept with piece of mind that the house has been sealed. thanks a very satisfied customer.
The Critter Control representatives who visited my home to set up and retrieve traps were extremely helpful and professional. They each represented the company well.
Awesome job! Very thorough. The crew was great, super professional and very polite. Same thing for the guys who came to do the follow ups. We are extremelly satisfied with the job and the results.
I was devastated I had the problem, but Critter Control came and took all my worries away. The team was so well organized with everyone doing exactly what they needed to do and in such a professional manner. Polite and informative was the real quality. My house feels clean and safe. No more critters... Job well done.... Thanks
I am so impressed with the quality/service/employees of Critter Control. We are extremely pleased with their services from start to finish and would highly recommend them to anyone.
The arrival time was very prompt. Manuel was polite and professional. I pointed out areas of concern which he inspected. However, he almost missed two areas in front of the house that had been sealed but looked as though some chewing had occured. I pointed out what looked like pieces of shingle in my gutter. At that time he found that the roof had been chewed. He said that it did not look as though something had gotten into the house. He placed some sheet metal in that spot.
The crew did exactly what they said they would do. How refreshing! It was a good decision to call Critter Control.
We really appreciated the thoroughness of the job, and having the lifetime warranty on the attic gives us wonderful peace of mind.
Thank you so much for getting rid of the rats!Critter Control was the only company I contacted which had a real solution.Thanks so much for the great service!
Very satisfied with the work, efficiency, thoroughness and follow up. Although the service was not inexpensive we feel that it was worth every penny.
Critter Control always answers the phone and shows up for correct appointment time. Every rodent problem we've had has been resolved. I have recommended Critter Control to other prospective clients,
I appreciate the service and effort that every employee presents..thanks for all your hard work
The annual check that comes with the warranty helps give me piece of mind living next to one of the bayous.
Critter Control handled the job very well. Said what they would do. Did what they said. Got rid of our rodent and raccoon problem.Would recommend them highly.Gerald Lee
Manual is a knowledgeable, attentive and courteous professional. We are very pleased with the work he has done for us.
Nathan the service manager came out and did a thorough inspection, and gave great advice on how to keep rodents out. Greatly appreciate him coming out.
My annual checkup went smoothly with no problems and no sign of "intruders" anywhere. The man that did the check-up was very efficient and checked all possible spaces inside and out. He noted that the person who had done the first service did a great job and I couldn't agree more. Thank you for your caring service. Linda Easto
My husband and I feel very secure that our animal problems have been taken care of! All of your employees were very pleasant and professional. We think if we ever sell this house and move to a new one, we will call you first before we move in!
There was confusion when scheduling home checks and completing repairs when rain interrupted a work day. There was a large amount of debris (screening, foam, sheet metal) left around the home and on the roof after the critter proofing was complete. The staff that did show up was courteous and handled themselves professionally.
This was for a 1-year post-remediation inspection. Prompt, efficient, notified me 25 minutes prior to arrival, arrived on time, apprised me before during and after the work to let me know that all was good and to inform me of additional work done to seal potential gaps.
We were wonderfully pleased with the professional work done by Critter Control. Would recommend highly to anyone wanting a permanent solution to their critter problems.
They were thourough in explaining the process. On time for each service and if running behind they called, which i appreciated. The day that the team of 6-8 guys came, the only complaint i had was, i asked them to use the guest bathroom only and they ignored my request when i left my home for the final process.(noone could be inside for safety reasons for a couple of hours, so they suggest you leave home.) Other than that, they were courteous, friendly and professional. Once the job was over there was a problem with our AC and they immediately contacted a AC/Heating company to fix the problem and he fixed it in no time. So far i am satisfied and feel good knowing that they will come back every year to check our home and if we suspect something in the attic prior to the annual inspection, they will come then as well. I do think something died in the walls after the initial process, because i smell something in my den area, but its inevitable to retrieve so im just praying the rodent will decompose quickly. Its better dead then in my home alive. Overall, very satisfied.
Excellent service and a great product at a fair price. Manual Lira is an outstanding professional, very knowledgeable and client oriented. I really appreciate all he has done for us.
I thought everyone I spoke were nice and professional. I also thought the crew did a very good job. I ran into some issues worked through and the job was finished as promised
Manwell was prompt getting to our house. Checked the attic and outside. He wasn't able to see anything. Asked me to call if I had anymore issues. He was very professional and knowledgeable. Thank you
Hello, Great job the guys took care of our pest with professionalism and a speedy response. Thanks.
Crews were very professional and friendly. Critter Control did what they said they would do in a very timely manner. They were able to start my home w/in 24 hours of the first visit. They keep their appointment for follow up visits. They have handle any questions I have had promptly. I highly recommend Critter Control.
I appreciate the professionalism of your employee Manuel. Because of him I have a much better opinion of this company. He has recommended the bug control part of the company. I am now thinking about that.The only issue I have ever had with this company is the communication.
Inspection was completed all was found to be clear and sealed. Inspector went above and beyond to check anything I was concerned about and found all to be fine. Thank you Critter Control
Your company is wonderful! I tell EVERYONE about you and how happy I am with the attention you pay to the smallest detail. Working with ya'll gave me peace of mind and I feel I can actually say I got my moneys worth.
This job was a long process because could not catch the mouse. But after all the hard work and countless times Manuel came back. We are convinced the mouse has vacated the premises. The amount of times Manuel came out I found him to be a very conscientious and kind man. It help make the situation better. My appreciation to him and the company for a job well done. I have every confidence that if any other issues come up they will stand by their service guarantee.
Did a very thorough investigation. Had one incident after sealing and adding the extruder net, but immediately came out to investigate and found the problem. Very satisfied with the work. Thank you!
Great explanations of how to help get rid of "sweet" ants. Tech also scheduled follow up call so they could remember to check if they needed to come back.
Manuel was great in assessing the issue and explaining what he would need to do. He was on time for the follow up appointment and took care of it promptly. We anticipate that no further work will be required. Thank you guys, you rock!
Manuel came out, and as usual with every critter control rep, he was thorough, helpful, and knowledgeable. We have had a great experience with this company, and have recommended them to friends with similarly excellent results.
The house is better now that the work has been successfully completed: the rats and other unwanted critters are gone, the old insulation has been removed and professionally replaced. I also signed up for continued pest control in the future because I liked the humane way the animals were dealt with along with the efficiency of the methods.